Privacy Policy

This Privacy Policy describes how we collect, use, protect, and manage your personal information when you interact with our website or communicate with our property management team. We are committed to safeguarding your privacy and ensuring a transparent, secure, and respectful online experience. By using this website, you consent to the practices outlined below.

Information We Collect

We may collect personally identifiable information (“PII”) that you voluntarily provide when you inquire about our services, complete online forms, or request information. This may include:

• Name
• Email address
• Phone number
• Mailing address
• Property details or preferences
• Any additional information submitted through contact forms

This information is used to deliver tailored property management services, respond to inquiries, and enhance the quality of support you receive.

How We Use Your Information

We may use your personal information to:

• Provide property management services and respond to inquiries
• Deliver property updates, proposals, or marketing communications
• Improve the website experience and optimize service offerings
• Analyze aggregate website traffic and user behavior
• Fulfill legal, regulatory, or contractual obligations

We use your information only for legitimate business purposes and never in a manner that compromises your privacy.

Information Protection

We implement industry-standard security measures to safeguard your personal information from unauthorized access, disclosure, alteration, or misuse. Access to PII is restricted to authorized personnel and trusted partners who require such data to support website operations or service delivery.

We do not sell, trade, or rent your personal information. It may be shared only when necessary to:

• Maintain website functionality
• Fulfill property management–related activities
• Comply with legal obligations

All third-party partners receiving information are required to uphold strict confidentiality standards.

Cookies & Tracking Technologies

Our website uses cookies and similar technologies to provide a more seamless browsing experience and help us understand how visitors interact with our site.

We may use:

• Google Analytics: To understand traffic patterns and user behavior.
• Google Ads / AdWords: To measure marketing performance and optimize future campaigns.

You may adjust cookie preferences through your browser settings. Disabling cookies may affect certain functionality but will not restrict general access to the website.

Third-Party Disclosure

We do not share personal information with external parties except:

• Website hosting providers
• Technical partners supporting site operations
• Service providers assisting with marketing or communication
• As required by law, regulation, or court order

All partners receiving information agree to maintain its confidentiality and use it solely for authorized purposes.

We do not permit third parties to sell or misuse your information in any capacity.

Fair Information Practices

We adhere to the core principles of Fair Information Practices. In the event of a data breach, we will notify affected users via email within 7 business days.

We also uphold the Individual Redress Principle, allowing individuals to seek legal remedy if their personal information is misused or mishandled.

CAN-SPAM Act Compliance

We adhere fully to the CAN-SPAM Act. All marketing or service-related emails:

• Use accurate subject lines and sender information
• Are clearly identified as advertisements where appropriate
• Include a valid business mailing address
• Provide a visible and functional opt-out link

Opt-Out

You may unsubscribe from marketing communications at any time using the “Unsubscribe” link located at the bottom of our emails. Requests are processed promptly.

Children's Privacy

Our website and services are not intended for individuals under the age of 18. We do not knowingly collect personal information from minors. If such information is discovered, we will delete it promptly.

Changes to This Privacy Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. Updates will be posted on this page with a revised “Last Updated” date. For significant changes, we may also notify users via email.

We encourage you to review this policy regularly.

Legal Disclaimer

We may disclose personal information if required by law, regulation, subpoena, or in the good-faith belief that such action is necessary to:

• Comply with legal proceedings
• Protect our rights, property, or safety
• Prevent fraud or enforce website policies